What is document management?

Simply put document management is the capture, storage and retrieval of documents, functions that many organisations partake of every hour of every working day, the question is how many hours are they spending on these tasks, and how efficient are their existing workflows?

Companies create and receive documents both electronically and through hardcopy daily. A purchase order received via e-mail a shipping statement created electronically, a hard copy delivery note and possibly an electronic invoice, all documents needed for the most basic of sales transactions yet all in differing formats, relating to one sale.

All going well the invoice will be paid and marked as such, but what happens when the customer disputes the contents of the order, who picked the goods from the warehouse and packed them for shipping, how many where shipped who signed the delivery note to accept the goods at the customer site or even who placed the order? This is when your staff and customers will become frustrated spending time chasing the relevant people for answers, with a document management solution all documents for that transaction are stored electronically in one location regardless of their original format allowing for quick and easy access to pertinent information to resolve disputes in an efficient manner, freeing up your staff to focus on their core responsibilities.

This is a basic example of a Document Management Solution for help with improving your workflows and improving staff efficiencies please us our contacts page to arrange for a consultation.

Know your printing costs?


Traditionally the lower the purchase price of the printer the more expensive it is to run, if it’s for home use printing the odd boarding pass or train timetable then it’s quite affordable, however take the same machine into an office environment and it suddenly becomes a huge expense, at Copy and Print we provide a free print audit service accessing your current equipment for suitability within the organisation, is it fit for purpose? Some areas we will investigate include reliability, work load, running costs, and quality of your existing service provider.

We will advise on areas that are in need of improvement which can be as simple as relocating a machine to another area within the organisation where it can be utilized to its maximum capabilities, or implementing print management software to track and trace print volumes within departments.

Our print audit service is available to you free of charge as part of our business so that we may help you become more effective in your business.

What is a Managed Print Solution?

Are you still using desktop printers with no service agreement? Still shopping for the best place to purchase your toner, and don’t know who to call when the printer keeps jamming, replacing drum units to remove the black smudge on the page only to find out that you should have replaced the fusing unit. Ever heard of false economies?

If you want to purchase a house you hire a solicitor, not feeling well you visit a doctor these are professionals experienced in their chosen field and you go to them because of their experience, so why are you still clearing jams from printers every couple of pages frustrating your staff and wasting time on issues that can be resolved when you hire a company that can provide you with a professional managed print solution.

With a managed print solution we take away all the headaches of who to call when the machine jams or the scanning function has stopped working or you just need toner, we take control of your printing, scanning, copying and document management solution freeing up your staff to allow them to concentrate on their core activities within your organisation and we do all this while also trying to save you money.

Why not get in touch for a free consultation to discuss the issues you are having and how we might address them.

I Just need a printer there all the same aren’t they?

Although you bought the best for your business are you still providing the best, is your device future proofed and will it still be suitable as your business grows, ask yourself, it is still providing the best value for money, to work efficiently your staff need a suitable device to match their workload and no not all printers are the same.

After 25 years in the photocopier industry we have seen various improvements in technology that help us provide you with solutions to match your working environment, we understand that occasionally a small desktop printer is the best choice, and we would like to help you with your decision making to ensure you make the right choices.

Why not take a look through some of our featured products and if you have any further questions do please give us a call.